Sunday, January 29, 2012

LIB204- Blog Reflection #2

I have reallty learned alot about each sides of the refernce desk and learned how to approach patrons better by being resourceful and taking a more aggressive approach in how I would interact with the patrons. I realized that it would be better to ask them it they need help or assistance verses waiting for them to approach my desk for help because I know it can be hard to ask for someone for help if they do not appear approachable or willing to help.
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4 comments:

  1. KimJanuary 31, 2012 at 8:21 AM

    Hey Gloria,
    I totally agree with you 100%, we ask a librarians need to ask the patrons if they need any assistance when they approach the help desk. Some patrons don’t speak English and they don’t know what they want to ask. And yes you do make a good point about how when you ask the librarian for help, they seem not wanting to help or pretending they are busy doing something else.

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  2. Darcy DFebruary 5, 2012 at 12:12 PM

    Hi there Gloria! I hope I'm replying to the correct post for this week's required assignments. I think you should change the title of your blog post to Reflection #2 because we're not on Blog #3 yet. Aside from that, I think you stated a great point from both sides of the reference desk. It is a much nicer way to walk around to talk and converse with the patrons instead of sitting at the desk all day waiting for them to approach you. Walking around and approaching the patron yourself to ask if they need assistance shows that the librarian cares and is offering genuine help. Even I have trouble approaching the reference desk because I do feel intimidated and stressed as to how to speak with someone about help.

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  3. AnonymousFebruary 5, 2012 at 8:35 PM

    I believe both of the librarian and the patron need to learn to talk to one another. one way they can have do this is have classes on hoe to talk to one another.

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  4. MelissaHFebruary 5, 2012 at 9:05 PM

    i agree because there are some very shy people out there. They may be to shy or scared to go ask for help. I was like that when i was younger. If the librarian were to approach some patrons this would solve that problem.

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